Support Hub
Last updated: 11 June 2026
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Welcome to the Spiral Magic Support Hub.
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Here you'll find information about shipping, returns, privacy, accessibility, and how to contact Spiral Magic if you need assistance.
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If you have any questions, please contact Spiral Magic at:
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Shipping & Delivery
Some Spiral Magic products may be produced and shipped through trusted third-party production and fulfillment partners.
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Shipping times may vary depending on your location, the product ordered, production times, and the shipping carrier.
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Once an order has been placed, customers will receive an order confirmation and shipping updates when available.
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Please note that Spiral Magic is not responsible for delays caused by shipping carriers, customs processing, weather conditions, incorrect address details, or circumstances outside of Spiral Magic's control.
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If there is an issue with your shipping address after placing an order, please contact Spiral Magic as soon as possible at create@spiralmagic.nl.
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Returns & Refunds
Every Spiral Magic creation is made with care.
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Because some products are made to order, returns are not automatically accepted due to change of mind, personal preference, or incorrect choices made during purchase.
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If an order arrives damaged, faulty, or incorrect, please contact Spiral Magic within 14 days of receiving the order at:
Please include:
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Your order number
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A short description of the issue
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Clear photographs of the product and packaging
Spiral Magic will review the issue and, where appropriate, offer a replacement, refund, or another suitable solution.
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Privacy Policy
Your privacy is important to Spiral Magic.
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When visitors use this website, place an order, subscribe to the newsletter, or contact Spiral Magic, certain personal information may be collected, including names, email addresses, shipping addresses, billing details, and order information.
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This information may be used to:
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• Process and deliver orders
• Respond to customer support requests
• Send newsletter updates to subscribed visitors
• Improve the website and customer experience
• Meet legal, tax, and administrative requirements
Spiral Magic does not sell personal information.
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To operate this website and process orders, trusted third-party services may be used, including website hosting providers, payment processors, email marketing services, shipping carriers, and fulfillment partners.
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Visitors may contact Spiral Magic at any time to request access to their personal information or request updates or deletion of their information where legally possible.
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For privacy-related questions, please contact:
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Newsletter
Subscribers to the Spiral Magic newsletter may receive updates about new journals, wall art, future stationery collections, soulful creations, special offers, and reflections from Spiral Magic.
Subscribers can unsubscribe at any time using the link included in every email.
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Terms & Conditions
By using this website and purchasing from Spiral Magic, visitors agree to the terms outlined on this page.
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All products, artwork, journal content, designs, written reflections, images, and branding belong to Spiral Magic unless otherwise stated.
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No content from Spiral Magic may be copied, reproduced, modified, resold, redistributed, or used for commercial purposes without written permission.
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Product colours may vary slightly depending on screen settings, printing methods, materials, and individual devices.
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Spiral Magic reserves the right to update products, pricing, policies, and website content at any time without prior notice.
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Accessibility Statement
Spiral Magic strives to make this website welcoming and accessible to as many people as possible.
Efforts are continually made to improve usability and create an enjoyable experience for all visitors.
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Some website features rely on third-party services, such as payment providers, website tools, or fulfillment partners. While these services may not always be fully within Spiral Magic's control, every effort will be made to assist visitors who require support.
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If you experience any accessibility issues or require assistance using this website, please contact Spiral Magic at:
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Your feedback is always welcome and appreciated.
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Disclaimer
Spiral Magic journals, artwork, affirmations, reflections, and creative content are designed to inspire mindfulness, self-reflection, healing, and personal growth.
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They are not intended to replace professional medical, psychological, therapeutic, legal, or financial advice.
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Please seek appropriate professional support whenever needed.
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Contact
Need help with an order, product, accessibility concern, or general question?
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Please contact Spiral Magic at:
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Or send a message here,
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